SHIPPING INFORMATION

CUSTOMS
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. LOCOLIPS is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order.


SHIPPING DURATION
Orders take 2-5 business days to process, although certain regions may take longer. Any orders placed over the weekend or on holidays will be processed the following week. Depending on the status of our manufacturers, some products may take longer due to the nature of the Korean fashion market. Some delays are inevitable and can delay your order by up to 20 business days. In case of delays, please know that we are working hard to serve you best. Your tracking code will be sent to you via email once it is shipped.

Please note that we provide partial shipping on us for orders not shipped out until the 10th business day after it has been placed. In case of partial delivery, the items in stock on the 10th day will be shipped out first and the rest as soon as they become available. If you would rather receive all the products in one package, please let us know. Please kindly understand that LOCOLIPS does NOT offer cancellations due to these delays.

We would like to assure our customers that we will do everything we can do to deliver your order as fast as possible to wherever you are. Please keep this in mind and order well in advance from the date you need it, to ensure they arrive in time!

 

FAILURE TO DELIVER
LOCOLIPS is not responsible for packages sent back due to factors out of our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to dispose the shipment.

SHIPPING RATE

Standard shipping fee: $9.99 CAD

 

FREE SHIPPING

 

Orders over $99

United States, Canada, China, Hong Kong, Japan, Malaysia, India, Indonesia, Philippines, Vietnam, South Korea, Singapore, Taiwan, Thailand, Maldives, Macao, Mongolia, Nepal, Sri Lanka, Bhutan, Brunei, Cambodia,

Orders over $199

Albania, Australia, Austria, Belgium, Brazil, Chile, Czech Republic, Denmark, El Salvador, Finland , France, Germany, Greece, Hungary, Ireland, Israel, Italy, Lithuania, Malta, Mexico, Moldova, Netherlands Antilles, New Zealand, Norway, Poland, Portugal, Qatar, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom.